Using design to make life easier for students, teachers, parents and administrators by building a design system for Scandinavia’s leading provider of school management software.Service design Design systems
IST is Scandinavia’s largest provider of school administration software and have over the years built up a large amount of trust amongst their customers by delivering software helping administrators to fulfill their complex tasks. I got to join the company's Product Management group to see where we could improve the product offering.
An administrator’s tasks are often the most crucial, but the actual administrators are quite few. Meanwhile there are millions of users in the form of students, teachers and parents who don't feel the same positive way about IST as the administrators.
Through a series of interviews and workshops with principals, administrators, teachers, students and parents...